Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIA2047A Mapping and Delivery Guide
Stream mail

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIA2047A - Stream mail
Description This unit involves the skills and knowledge required to stream mail in readiness for the next stage of processing in accordance with workplace requirements, including preparing to stream mail, streaming mail in accordance with workplace procedures, and finalising all required streaming operations. The process may include opening, facing up and traying mail. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be carried out in compliance with the regulations and workplace requirements pertaining to the streaming of mail and parcels.Work is normally performed under general supervision, usually within a team environment. It involves the application of workplace procedures and regulatory requirements to the streaming of mail as part of work activities in the postal and allied industries.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to stream mail
  • Individual and work team priorities and responsibilities are identified and confirmed
  • All OH&S and environment protection procedures and requirements for the workplace are identified, accessed and applied
  • Mail to be streamed is identified, accessed and prepared
       
Element: Stream mail
  • Internal operating procedures and standards are applied to the streaming of mail
  • Mail is categorised and streamed accurately and correctly in compliance with priority for streaming
  • Mail is handled safely to minimise risk of injury to people and damage to mail
       
Element: Complete streaming of mail
  • Mail containers are loaded onto appropriate mail movement device and labelled
  • Information required to complete records of mail processed is provided and recorded
  • Mail containers are transferred to next processing point using appropriate shifting equipment
  • Excess equipment is removed and work area is prepared for next activity shift
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian and international codes and regulations relevant to mail operations

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the streaming of mail

Focus of operation of work systems, equipment, management and site operating systems for the streaming of mail

Problems that may occur when streaming mail and appropriate action that can be taken to resolve avoid the problems

Requirements of mail streaming systems, operations and relevant equipment

Hazards that may occur during the streaming of mail and ways of controlling the risks involved

Relevant personal protective equipment and procedures for its use

Site layout

Required skills:

Communicate effectively with others when streaming mail

Read and interpret instructions, procedures and labels relevant to the streaming of mail

Complete documentation related to the streaming of mail

Work collaboratively with others when streaming mail

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when streaming mail in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events when streaming mail

Plan own work including predicting consequences and identifying improvements

Interpret and apply relevant agreements, codes of practice or other legislative requirements

Apply safety and security precautions and required action to minimise, control or eliminate hazards that may exist when streaming mail

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Identify, select and use relevant equipment, processes and procedures when streaming mail

Select and use required personal protective equipment conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted:

in a range of work environments

by day or night

Workplaces may comprise:

large, medium or small worksites

Facilities may be:

within an airport environment

Customers may be:

internal or external

Hazards may include:

vehicular traffic and pedestrians

dust and vapours

hazardous or dangerous materials

humidity, air temperature

lighting conditions

machinery/equipment moving parts

noise

insects

Weighing devices may be:

mechanical

automated

weighbridge

Work priorities may be communicated through:

briefings

noticeboards

announcements

Equipment may include:

streaming indicators

kingfishers

plastic and cardboard mail trays tubs receptacles

BT lifting equipment

label printer

opening knife

belts

trolleys

bins

unit load device (ULD)

wheeled unit load device (WULD)

stillages

forklifts

pallet jack

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

protective clothing

high visibility clothing

Communication in the work area may include:

phone

fax

email

electronic data transfer (EDI)

RF systems

radio

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

workplace policies, operating procedures and practices

Management Operating System (MOS)

Management Information System (MIS)

sorting system information including:

postcode book, national sort plan and state sort plan

postal guide

international postcode directory

label charts

manifests, consignment notes, bar codes, mail and container identification

mail identification numbers, codes and labels

machine equipment operations manuals

quality assurance procedures

induction documentation

competency standards and training materials

job specifications and procedures

award, enterprise bargaining agreement or other industrial arrangements

manufacturers specifications

codes of practice, including national standards for manual handling and the industry safety code

supplier and or/client instructions

HAZCHEM chart/material safety data sheets

safety observation feedback program

emergency procedures

Applicable regulations and legislation may include:

relevant codes and regulations pertaining to mail operations

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

workers compensation regulations

equal opportunity, equal employment opportunity and affirmative action legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Individual and work team priorities and responsibilities are identified and confirmed 
All OH&S and environment protection procedures and requirements for the workplace are identified, accessed and applied 
Mail to be streamed is identified, accessed and prepared 
Internal operating procedures and standards are applied to the streaming of mail 
Mail is categorised and streamed accurately and correctly in compliance with priority for streaming 
Mail is handled safely to minimise risk of injury to people and damage to mail 
Mail containers are loaded onto appropriate mail movement device and labelled 
Information required to complete records of mail processed is provided and recorded 
Mail containers are transferred to next processing point using appropriate shifting equipment 
Excess equipment is removed and work area is prepared for next activity shift 

Forms

Assessment Cover Sheet

TLIA2047A - Stream mail
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIA2047A - Stream mail

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: